Privacy Policy
Last updated: October 10, 2026
Introduction
Tele-Flow respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect the information you provide to us.
1. Information We Collect
Account Information: email, name, password, language.
Bot Information: name, description, configuration, Telegram token (encrypted).
Interaction Data: user messages, bot responses (for analytics and improvement).
Usage Data: access time, number of messages sent, active bots.
Technical Information: IP address, browser, operating system, pages you visited.
2. How We Use Your Information
Service Provision: creating and managing your bots, processing requests.
Platform Improvement: usage analysis, bug detection, performance optimization.
Communication: information about new features, updates, support (with your consent).
Security: fraud prevention, protection against attacks, compliance with legislation.
Analytics: collection of anonymous usage data to improve UX.
3. Data Sharing
Service Providers: Supabase (database), Groq (AI), other services (by confidentiality contracts).
By Law Requirement: if required by court order or law enforcement.
Upon Merger or Sale: data may be transferred to the new owner (with notification).
4. Data Protection
HTTPS encryption for data transmission
Encryption of sensitive data in DB (tokens, passwords)
Restriction of employee access to personal data
Regular security checks and updates
5. Your Rights
Get access to all your data
Correct inaccurate information
Request deletion of your data
Get a copy of your data in portable format
Withdraw consent for data use
6. Cookies
We use cookies to store language preferences, sessions and analytics. You can disable cookies in your browser settings.
7. Policy Changes
We may update this policy. We will notify you of changes by email or on the platform.
8. Contact Us
If you have questions about the privacy policy or your data:
Email: privacy@tele-flow.app
Telegram: @teleflowsupport